Shipping Policy

Please read our shipping policy before your purchase.

Shipping Area
We currently only ship within Australia.

Shipping Fee & Time

Shipping fees and times will vary depending on your location. We endeavour to provide the most cost and time effective service to ensure customer satisfaction. However, you are more than welcome to source your own shipping if you prefer.

Shipping Carrier
We use a variety of reliable courier services for shipping depending on your location.

Shipping Address
All deliveries will be sent to your closest depot for your convenience. As the majority of our clients live in remote locations this is the safest, most reliable and cost efficient method of shipping.

Shipping Information
Once the order has been shipped, we'll send you an order confirmation email, including order details and the tracking number. Please note that as your order includes more than one item, it may be shipped out in different packages that may not arrive on the same day. Please contact us via email at brian@tallarookgroup.com.au if you have any questions or queries regarding the delivery of your order.

Order Cancellation

In the event that the customer cancels the order prior to shipping a 20% restocking fee will be incurred. Once the product has been shipped the goods are non-refundable.
Please contact us via email at brian@tallarookgroup.com.au for any questions or queries regarding your order.

Support
If you have any queries, please contact us via email at brian@tallarookgroup.com.au or phone at +61 455 865 085 (8 AM to 5 PM, 7 days)